|Value of order||Delivery method||Delivery time||Cost|
|Orders under £25 net||Royal Mail 2nd Class||2 - 5 days||£1.95|
|Orders £25+||Royal Mail 2nd Class||2 - 5 days||FREE|
|Orders under £120||Royal Mail Special Delivery||Next working day on orders placed before 3:00pm||£5.95|
|Orders £120+||Royal Mail Special Delivery||Next working day on orders placed before 3:00pm||FREE|
|All orders||Royal Mail Special Delivery Saturday||Next day if order received by 3:00pm Friday||£7.95|
Please note Special Delivery items are guaranteed by Royal Mail to arrive by 1pm
Wherever possible all orders placed before 4pm are despatched the same day.
We will arrange for the goods to be delivered by Royal Mail according to the service selected at checkout to the delivery address indicated on your order. We cannot be held responsible for any incorrect information provided by you and if delivery is not made because of this we will not accept any claims against us; this includes items lost in the post because of incorrect delivery information;
We will use all reasonable endeavours to ensure products are delivered within 2 – 5 days of the date of our order confirmation or Next Day on selection of this premium service however we cannot be held responsible for delays which are beyond our control.
We will only declare articles as lost after 21 working days from dispatch date at which point we will look into replacing or refunding your order.
|Value of order||Destination||Delivery method||Delivery time||Cost|
|Orders under £120 net||Europe||International Tracked||5 - 10 working days||£5.50|
|Orders £120+||Europe||International Tracked||5 - 10 working days||FREE|
|Orders under £120||Rest of World||International Tracked||5 - 12 working days||£7.95|
|Orders £120+||Rest of World||International Tracked||5 - 12 working days||FREE|
Customs and Duties
Please note that recipients outside the EU will be responsible for any local customs or import duties.
We understand that from time to time you may wish to return a product to us.
We will refund unworn, unused items if you are not completely happy with them excluding, for hygiene reasons, earrings for pierced ears.
Please complete the following steps:
These terms of sale will be governed by and construed in accordance with English law.